Privacy Policy
Effective Date: 13 July 2026
At ISKCON Nigdi Gift Shop (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make purchases through our website.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Name
- Email address
- Mobile number
- Billing address
- Shipping address
- City, State and PIN Code
Order Information
- Products purchased
- Order history
- Payment status
- Shipping details
Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Website usage statistics
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate regarding your purchases
- Provide customer support
- Improve our website and services
- Prevent fraud and misuse
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Payment Information
Payments on our website are processed through secure third-party payment gateways.
We do not store your debit card, credit card, UPI PIN, CVV, or internet banking credentials on our servers.
Payment information is securely handled by our payment partners in accordance with applicable security standards.
4. Shipping Information
To deliver your orders, we share only the necessary shipping information with our courier and logistics partners.
This typically includes:
- Name
- Address
- Mobile number
- Order reference
5. Cookies
Our website uses cookies to:
- Keep you logged in
- Remember items in your shopping cart
- Improve website performance
- Analyse website traffic
You may disable cookies through your browser settings, although some features of the website may not function properly.
6. Account Information
When you create an account, your information is securely stored in our system.
You are responsible for maintaining the confidentiality of your login credentials.
7. Marketing Communication
We may send order confirmations, shipping updates and important account notifications.
Promotional emails or messages will only be sent where permitted by applicable law, and you may opt out at any time.
8. Data Security
We implement appropriate technical and organisational measures to safeguard your personal information, including:
- Secure HTTPS encryption
- Restricted administrative access
- Regular software updates
- Secure hosting infrastructure
While we take reasonable precautions, no system connected to the Internet can guarantee absolute security.
9. Data Retention
We retain customer and order information for as long as necessary:
- To fulfil orders
- For accounting and taxation requirements
- To comply with applicable laws
- To resolve disputes and enforce agreements
10. Third-Party Services
Our website may use trusted third-party services, including but not limited to:
- Payment gateway providers
- Shipping and logistics partners
- Email notification services
- Analytics services
These providers process information only as necessary to provide their respective services.
11. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Delete your account (where legally permissible)
Certain information may need to be retained for statutory or legal purposes.
12. Children’s Privacy
Our website is not intended for children under the age of 18 without parental or guardian supervision.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
ISKCON Nigdi Gift Shop
Email: giftshop.ravet@gmai.com
Website: https://iskconnigdi.in